Human Handoff

Seamless Human Handoff: Your AI Chatbot Strategy

Seamless Human Handoff: Your AI Chatbot Strategy

We have all been there. You spend five minutes patiently explaining a detailed issue to an AI chatbot. You provide your account number, your order ID, and a summary of the problem. Finally, when the bot can’t solve it, it says, “Let me transfer you to an agent.” You breathe a sigh of relief, only […]